Delivery Rates and Options
See below for delivery options and information relating to cushion and sample orders.
Delivery for cushions is available to mainland UK addresses only.
Free Standard Delivery is available on cushion orders of £100 and above.
The delivery options available are:
Cost: £3.95 or free for cushion orders of £100 and above.
Delivery time: Up to 5 working days*
Delivery time: Next working day* – order before 2pm (Monday – Friday) to guarantee next working day delivery
Delivery time: Following Saturday* – order by 2pm Friday to guarantee delivery the next day.
FABRIC, WALLPAPER AD TRIMMING SAMPLES
Fabric, wallpaper and trimming samples are available for delivery to UK and Ireland addresses only and are sent via Royal Mail.
Sample delivery is charged at £3.00, up to and including the first 4 samples per order. For additional samples, delivery is charged at £0.75 each.
Delivery for sample orders usually takes approximately 2-3 working days*.
IMPORTANT DELIVERY INFORMATION
To qualify for free Standard Delivery, the total value of cushions in the order must meet or exceed £100. The value of fabric, wallpaper and trimming samples do not contribute to this qualifying total.
Delivery is not available on public holidays.
If you are not available to take delivery of your cushion order, the courier will leave a card advising if the parcel has been delivered to a safe location or how to reschedule delivery.
Cushion deliveries will be attempted between 7am and 7pm.
*While we aim to meet the delivery times stated for each option, during peak times deliveries may take a little longer. Force majeure events, such as extreme weather, or technical updates to our or our courier’s systems may occasionally result in delivery services being delayed or temporarily unavailable. We are committed to ensuring these temporary changes are contained to a minimum. We cannot be held liable for any parcels that are lost or stolen as a result of specific instructions for delivery arrangements made with the courier.